Marty was prompt, courteous, and very professional. He came out to give us an estimate the day after we called and described two ways the repairs to our loose, broken tiles could be done. He gave us an estimate on a Friday and was able to do the job on a Tuesday right before our company was coming for Thanksgiving! I have already recommended Marty and his partner to two of our friends and would definitely hire him again!!! PS He and his partner Joe probably have 80+ years of experience between them, and they were wonderful to work with.